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  • All you need to know about hotel guest loyalty2019-01-18

    When it comes to hotels, travelers are considered loyal when they choose to stay at one hotel over other hotels—or with a certain hotel brand over other brands. Not all loyal guests are of equal value, however. A guest who stays frequently but spends little may be less valuable than a guest who stays infrequently but spends a lot—and vice versa. And a frequent guest who books directly is typica...
  • OYO unlocks homes in Dubai, while facing hotel lobby rails2019-01-16

    In September of 2018, OYO raised USD 1 billion to fuel its global expansion. The following month, it announced its entry into the market of Indonesia, the UK and UAE. On January 9, it launches OYO Homes - a home management business model that offers a 'hassle-free solution' to homeowners. It intends to focus on locked and unused homes across top holiday destinations. The plan starts with 40 homes...
  • How digital tech changes guests' offline/on-property expectations2019-01-16

    Bill Gates was famously quoted saying "We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten." Over the last decade, we have witnessed a period of rapid technological evolution.This is exciting, in many ways — but continuous digital innovation comes with its own set of rules. From a business standpoint especially, i...
  • Vancouver travel agency faces cancellations to China2019-01-16

    Julius Yan rarely receives emails from customers with concerns about travelling to China. The owner of Vancouver travel agency Laurus Travel says the travel advisory issued by the Canadian government on Monday urging travellers to “exercise a high degree of caution” in China has negatively affected his business. The advisory warned about “the risk of arbitrary enforcement of local laws” in C...
  • Chinese take 140 million outbound trips, OTAs adapt apps to new rule, and more2019-01-16

    China’s immigration authorities processed 650 million passengers in 2018, up by 9.9% year over year. Among them, Chinese nationals made 560 million inbound and outbound crossings, an increase of 12%; 95.328 million foreign citizens crossed the China borders, up by 11.6% compared to the year before. Chinese travelers made 140 million outbound trips last year, up 13.5% from 129 million trips in 20...
  • The number of Chinese travelers above 60 to hit 487 million by 20502019-01-15

    China has an aging population. There were 241 million people aged 60 and above at the end of 2017, and the number is expected to hit 487 million by 2050. The country's aging population will bring new opportunities for the market, and an increasing proportion of consumers will prefer to purchase high-quality products and services, noted Wang Bin, co-founder and president of venture capital and tec...
  • Apple books 50 daily flights to China, spends $150 million a year2019-01-15

    With USD 150 million in revenue generated for United, Apple is the airline’s largest global account. To put things into perspective, the next highest air travel spending by major tech companies like Facebook and Google are listed as only spending “over USD 34 million.” Employees of the Cupertino, Calif.-based tech giant are mostly racking up frequent flyer miles heading to Shanghai Pudong Int...
  • Chinese vacation rental firm Sweetome launches first project in North America2019-01-15

    Sweetome, a Chinese property management group announced that its first North American project is being launched in Seattle in the US. The said project is to be managed jointly under its American partner, UHS Holding. This move is seen as a milestone for Sweetome. Jun Luo, Chairman of Sweetome, also announced the setup of Sweetome's North America Office in Vancouver, Canada, to increase the Company...
  • Online travel players Qunar, Meituan reportedly have mass layoffs2018-12-27

    Several big internet companies in China have been reported as cutting jobs since early December, including online travel app Qunar and consumer website Meituan-Dianping. A former employee at Qunar told Caixin its q+ project, under the big accommodation division, has laid off more than 100 people as of December 22. Qunar acknowledged to the Global Times that the project didn't meet its expectatio...
  • China to phase out paper train tickets2018-12-27

    Paper railway tickets set to become a thing of the past in China, with e-tickets set to become the standard, reports Tencent News. Shan Xinghua, director of technology with 12306 China Railway, paperless train travel currently being trialed in Hainan is going to be expanded across the country. Instead of being given a paper slip, passengers will be granted access to the trains by simply showing ...

Changsha Rongcheng Garden Hotel

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